Packaging & Shipping
Click & Collect
Save on shipping by ordering online and choose collect from roastery at checkout.
We aim to have collection orders ready for collection at midday provided your order was placed prior to 9am. If you're planning to visit before midday check your inbox for ready for pickup notification or be prepared to wait while we complete your order.
We aim to despatch orders placed before 11am the same working day but this will depend on the availability of the product you order, the weight of your parcel and the delivery service we use. Orders placed after this may not be dispatched until our next working day.
We roast to order in small batches and declare the roast date on our packaging. Our production schedule is dynamic enabling us to quickly respond to online orders as well as estimate trade orders ensuring our coffees arrive in peak condition. Most beans are at their best between 1-3 weeks of roasting and stay fresh within the bag for up to 3 months provided that the bag is unopened and stored properly.
Dusty Ape coffee keeps best in our purpose made coffee bags or in your own coffee caddy (air-tight, cool and dark). Don't store it in the fridge - it's full of strong smells and will mess with the coffee humidity.
Dusty Ape coffee bags are 100% recyclable made low-density polyethylene (LDPE), signified by ♶ (aka triangle-4). It is a safe, flexible and stable material keeping Dusty Ape coffee freshest for longest and can be easily refilled and recycled. Traditional coffee packaging has 4 layers whereas our new bags have just two, requiring less energy and raw materials to produce. Many councils, including Dusty Ape's West Wilts Council, now accept ♶ bags in their plastic recycling provided the material is not black (this is why we changed the colour of our packaging). The bag, zipper and valve are all made from this same material so they don't have to be separated at processing.